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27th November 2018

Key Trends and Statistics on the Customer Experience (CX)

by Joe Bedford

ABOUT US

At Signifi, we are all about customer-centricity. We believe that companies perform best when they think from the “outside in” – meaning they design their products, services, customer service, and lots of other things with clients foremost in mind. That is why we are strong believers in market research, user testing and other forms of intelligence that give voice to customers’ needs, requirements, and preferences. And we believe applying those insights helps organizations excel in strategy, branding, customer experience (CX) and marketing and sales performance.

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